Loc’d Lyfe Natural Hair Services, LLC 

Website Privacy Policy

Effective date: October 1, 2026 

This Privacy Policy explains how Loc’d Lyfe Natural Hair Services, LLC (“Loc’d Lyfe,” “we,” “us,” or “our”) collects, uses, and shares information when you visit our website, contact us, or book services. Please replace every bracketed item and remove any optional language that does not match your actual practices before publishing. 

1. Information we collect 

Depending on how you interact with us, we may collect: 

● Contact and booking information: name, email address, phone number, appointment date and time, service requested, and booking history. 

● Service information you choose to provide: loc and scalp concerns, hair history, preferences, allergies or sensitivities, and consultation notes needed to plan and provide hair services. Please do not send information that is not needed for your appointment. 

● Payment and transaction information: payment status, amount, and transaction details. Payments are processed through Square. Loc’d Lyfe does not intentionally store full payment card numbers on its own systems. 

● Website and device information: information such as pages viewed, approximate location derived from your IP address, device/browser type, and cookie or similar technology data, if enabled on the site. ● Messages and feedback: information in emails, texts, forms, reviews, or other communications you send us. 

2. How we use information 

We use information to: 

● respond to inquiries, schedule and manage appointments, and provide requested services; ● conduct consultations and keep service notes that help us care for your locs; 

● process payments, deposits, refunds, and appointment-related charges; 

● send booking confirmations, reminders, service updates, and replies to your questions; ● send promotional messages only as permitted by law and your preferences; 

● operate, protect, troubleshoot, and improve our website and business; and 

● meet legal, accounting, safety, and recordkeeping obligations.

You may opt out of promotional emails using the unsubscribe link or by contacting us. For promotional texts, reply STOP where supported. We may still send non-promotional messages about an appointment or a request you made. 

3. How we share information 

We may share information only as reasonably needed for the purposes described above with: 

● service providers that help us run the business, such as our booking platform, website host, payment processor, email/text provider, or analytics provider; 

● professional advisers, insurers, or payment providers when needed for business operations; ● government authorities or other parties when required by law, to protect rights and safety, or to address fraud or security issues; and 

● a successor to our business in connection with a merger, sale, or transfer of business assets, subject to applicable law. 

We do not sell your personal information for money. The website’s current configuration determines whether cookies or advertising technologies are used. If enabled, those providers may receive information as described in this policy and their own privacy notices. Service providers may process information on our behalf under their own privacy terms. 

4. Cookies and analytics 

Our website or its providers may use cookies and similar technologies for essential site functions, security, analytics, or advertising. The specific tools depend on your website settings. You can manage cookies through your browser settings and, if offered, the cookie preference tool on our website. Blocking some cookies may affect website features. 

5. How long we keep information 

We keep information for as long as reasonably needed to manage appointments and client relationships, maintain business and tax records, resolve disputes, protect our business, and meet legal requirements. Retention periods vary by record type. When information is no longer needed, we take reasonable steps to delete it or remove identifying details, subject to legal and backup-system requirements. 

6. Security 

We use reasonable administrative and technical safeguards appropriate to the information we maintain. No website, email, or storage system can be guaranteed completely secure. If a security incident requires notice under applicable law, we will provide notice as required. 

7. Your choices and requests 

You can ask us to correct or delete personal information, or ask questions about our privacy practices, by calling us

at 470-822-9420. We may need to verify your identity and may retain certain records where required or permitted by law. You may unsubscribe from promotional communications as described above. 

8. Children and teens 

Our services are intended for clients age 16 and older. Our website is not directed to children under 13, and we do not knowingly collect personal information online from children under 13. If you believe a child under 13 has provided us information, contact us so we can review and delete it when appropriate. Clients under 18 must have a parent or legal guardian provide any required consent and follow our appointment procedures. 

9. Third-party websites and booking 

Our website may link to an external booking platform, social media page, payment service, or other third-party site. Those services are operated by others and have their own privacy policies and terms. Please review them before submitting information. Book appointments through our online booking page: 

https://app.locdlyfenhs.com/booking/locdlyfe. 

10. Changes to this policy 

We may update this Privacy Policy when our practices or legal requirements change. We will post the updated version here and revise the effective date. Your continued use of the website after an update means the updated policy applies to future use, to the extent permitted by law. 

11. Contact us 

Loc’d Lyfe Natural Hair Services, LLC | Privacy questions: 470-822-9420 

Website Terms and Conditions 

Effective date: October 1, 2026 

These Terms and Conditions (“Terms”) apply to your use of our website and to appointment requests and bookings with Loc’d Lyfe Natural Hair Services, LLC (“Loc’d Lyfe,” “we,” “us,” or “our”). By using the website or booking an appointment, you agree to these Terms and any service-specific terms shown during booking. If you do not agree, do not use the website or book through it.

1. Services and appointments 

Loc’d Lyfe provides natural hair and loc services, including Microlocs and Sisterlocks establishment,

retightening/maintenance, repair, consultation, shampoo, and hydration services. Service descriptions explain the intended scope; an in-person or virtual consultation may be needed to confirm suitability, timing, and price. A service request is not confirmed until Loc’d Lyfe accepts the booking and you receive confirmation. 

Appointment length and final price can depend on loc count, hair length and density, time since the last maintenance, condition of the locs, repairs needed, and other factors. We will discuss additional work and charges with you before proceeding whenever reasonably possible. Extensive repair, reconstruction, excessive slippage, combining or splitting locs, and work beyond the timeframe included in a selected service may be quoted and charged separately. 

2. Prices and payment 

Prices are listed in U.S. dollars and may change. The price confirmed for your appointment will be shown during booking or communicated before service. Any applicable taxes or additional charges will be disclosed before payment. 

A $50 deposit is required to reserve an appointment. Payments are processed through Square. The remaining balance is due as shown in your booking confirmation. The deposit’s refund or credit treatment and available payment methods are governed by the appointment-specific terms disclosed during booking. By submitting payment information, you authorize the payment provider to process the amounts you expressly approve, subject to that provider’s terms. 

3. Cancellation, rescheduling, lateness, and no-shows 

● Cancellations and rescheduling: Please give at least 24 hours’ notice to cancel or reschedule without a cancellation penalty. The $50 deposit will be handled according to the deposit terms shown at booking. Requests made with less than 24 hours’ notice may be subject to any charge or deposit rule disclosed before booking; no undisclosed cancellation charge will apply. 

● Late arrival: A client arriving more than 15 minutes late may need to have the appointment shortened or rescheduled, depending on the schedule and service. Any fee or deposit consequence for a rescheduled appointment will follow only the terms disclosed at booking. Please contact us as soon as possible if you are running late. 

● No-shows: A client who misses an appointment without notice may be charged the full scheduled service price. This charge will be applied only when the no-show policy has been disclosed and the client has provided the required payment authorization at booking. A future booking may require prepayment or may be declined. 

● Studio cancellation: If Loc’d Lyfe must cancel or reschedule, you may choose a new appointment time or receive a refund of amounts paid for the canceled service. 

Please review the booking page for the policy and payment authorization presented at the time you reserve. The policy shown and accepted during booking controls if it is more specific than this general summary. 

4. Appointment conduct and guests

Please arrive with your locs prepared as described in your service instructions and share relevant information about your hair history, scalp concerns, sensitivities, and recent products or chemical services. No guests are permitted during appointments, except a parent or legal guardian whose presence is needed for a client under 18 or an accommodation agreed to in advance. Loc’d Lyfe may pause or end an appointment if safety, respectful conduct, or service conditions require it; charges will be handled under the disclosed booking and cancellation terms and applicable law. 

5. Client health and service results 

Please tell us before service about allergies, sensitivities, scalp irritation, thinning, tenderness, recent procedures, or other conditions that may affect service. Hair and scalp services are cosmetic services, not medical diagnosis or treatment. Consult a qualified health professional for medical concerns. 

Results and maintenance needs vary by person and depend on hair characteristics, history, at-home care, and maintenance timing. We provide professional care and recommendations, but we cannot guarantee a particular result or timeline. Contact us promptly if you have a concern about a service so we can discuss it. 

6. Photos and testimonials 

Loc’d Lyfe will use identifiable photos, videos, or testimonials in marketing only with your separate permission. You may decline without affecting your appointment or withdraw permission for future use by calling 470-822-9420. We cannot recall materials already printed or distributed. 

7. Website content and acceptable use 

Website text, photographs, graphics, branding, and other content are owned by or licensed to Loc’d Lyfe and may not be copied, republished, or used commercially without written permission, except as permitted by law. You agree not to misuse the website, interfere with its operation, attempt unauthorized access, or submit unlawful or harmful content. 

8. Third-party links and services 

The website may link to third-party booking, payment, social media, or other services. Loc’d Lyfe does not control those services and is not responsible for their content, availability, policies, or transactions. Your use of them is subject to their own terms and privacy policies. 

9. Disclaimers and limits 

The website and its general information are provided for informational purposes. To the extent permitted by law, Loc’d Lyfe does not guarantee uninterrupted or error-free website access. Nothing in these Terms limits rights or remedies that cannot legally be waived. To the extent permitted by law, Loc’d Lyfe will not be liable for indirect or consequential damages arising from website use; this does not limit liability for obligations that applicable law does

not allow us to limit. 

10. Governing law 

These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law rules, except where applicable law requires otherwise. 

11. Changes to these Terms 

We may update these Terms by posting a revised version on this page and changing the effective date. Updates apply to future website use and bookings. The cancellation, deposit, and payment terms accepted at booking will apply to that appointment unless you agree to a change. 

12. Contact 

Loc’d Lyfe Natural Hair Services, LLC | Phone: 470-822-9420